Order Cancellation Policy
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Effective Date: 01-09-2024
Thank you for shopping with Interioware.com. We strive to ensure a smooth and satisfactory shopping experience for all our customers. Please review our cancellation policy below to understand the conditions under which cancellations and refunds are processed.
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1. Cancellation Conditions
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Pre-Packing Cancellation: If you wish to cancel your order, please contact us as soon as possible at info@interioware.com or +91 9448366834. Cancellations are only accepted if the order has not yet been packed for dispatch.
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Post-Packing/Shipping Cancellation: Once an order has been packed or shipped, we regret that cancellations are no longer possible.
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2. Refund Policy
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Eligible Cancellations: Refunds will be issued only for cancellations made before packing has begun. In such cases, refunds will be processed after deducting any payment gateway charges incurred.
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Ineligible Cancellations: If the order has been processed using EMI or Pay Later options, refunds cannot be issued. However, you may place a new order for the same products at a later date if needed.
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3. Process for Cancellation
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Contact Us: Before requesting a cancellation, please contact our customer support team at info@interioware.com or +91 9448366834 to confirm the status of your order.
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Confirmation Required: Cancellation requests will only be processed upon confirmation from our team. Once confirmed, we will initiate the refund if the cancellation conditions are met.
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4. Contact Information
For any questions or assistance with your order, please reach out to us at:
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Email: info@interioware.com
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Phone: +91 9448366834
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Thank you for your understanding and cooperation.
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Sincerely,
The Interioware Team