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Order Cancellation Policy

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Effective Date: 01-09-2024

Thank you for shopping with Interioware.com. We strive to ensure a smooth and satisfactory shopping experience for all our customers. Please review our cancellation policy below to understand the conditions under which cancellations and refunds are processed.

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1. Cancellation Conditions

  • Pre-Packing Cancellation: If you wish to cancel your order, please contact us as soon as possible at info@interioware.com or +91 9448366834. Cancellations are only accepted if the order has not yet been packed for dispatch.

  • Post-Packing/Shipping Cancellation: Once an order has been packed or shipped, we regret that cancellations are no longer possible.

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2. Refund Policy

  • Eligible Cancellations: Refunds will be issued only for cancellations made before packing has begun. In such cases, refunds will be processed after deducting any payment gateway charges incurred.

  • Ineligible Cancellations: If the order has been processed using EMI or Pay Later options, refunds cannot be issued. However, you may place a new order for the same products at a later date if needed.

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3. Process for Cancellation

  • Contact Us: Before requesting a cancellation, please contact our customer support team at info@interioware.com or +91 9448366834 to confirm the status of your order.

  • Confirmation Required: Cancellation requests will only be processed upon confirmation from our team. Once confirmed, we will initiate the refund if the cancellation conditions are met.

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4. Contact Information

For any questions or assistance with your order, please reach out to us at:

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Thank you for your understanding and cooperation.

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Sincerely,
The Interioware Team

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